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Clayton Hotel Manchester City Centre | Wheelchair Accessible Hotel Review

We stayed at the Clayton Hotel Manchester City Centre, a modern 4-star hotel located in the heart of Manchester. With its stylish contemporary design, the hotel offers comfortable accommodation and excellent amenities for guests. Its central location provides easy access to the city’s attractions and convenient public transport links. This is my review of our stay in a wheelchair accessible room at the Clayton Hotel Manchester City Centre.

Here’s what you can expect if you stay at Clayton Hotel Manchester City Centre.

Emma sat in her wheelchair in the accessible room at Clayton Hotel Manchester City Centre. She is wearing a green cardigan and purple flare trousers and has long black hair.

AD Thank you so much VisitManchester and Clayton Hotel Manchester City Centre for hosting us. As always, opinions and content are my own and 100% honest.

Where is the Clayton Hotel Manchester City Centre located?

Clayton Hotel Manchester City Centre is located on Portland Street in the heart of Manchester. Its central location offers easy access to the city’s attractions and convenient public transport links and is only a five-minute walk from Canal Street and Piccadilly Gardens. The location is also very close to Spinningfields, which is a great area for restaurants and shops.  

Read more: 5 Wheelchair Accessible Things to Do in Manchester with Kids

Exterior shot of the Clayton Hotel Manchester City Centre

Parking

The downside of centrally located city hotels is that there is often no on-site parking. This is the case for the Clayton Hotel Manchester City Centre. The nearest parking can be found at NCP Car Park Chorlton Street, Manchester, M1 3FY, which is a 3-minute walk away.  

Hotel Entrance & Check-in

We entered the hotel through the automatic doors and we were immediately impressed by its stylish design. The reception and lobby were beautifully decorated, featuring modern lighting and a stunning marble reception desk that added a luxurious feel to the space. However, I noticed there was no designated lowered section for wheelchair users at the front desk. 

Clayton Hotel Manchester City Centre lobby front desk
Photo courtesy Clayton Hotel Manchester City Centre

We were warmly greeted by the friendly front desk manager. I must say, the service from all staff throughout the hotel was excellent and we enjoyed interacting with them all. The front desk manager made us feel welcome and enthusiastically chatted to us about Scotland while checking us in. 

While we discussed our mutual love for Scotland, there was an oversight in my check-in process, which meant I didn’t have a Personal Emergency Evacuation Plan (PEEP) carried out. This also slipped my mind at the time. However, the hotel has since assured me that they do implement a PEEP for guests with additional access needs during check-in, which is great to know.  

The lobby and check in area at Clayton Hotel Manchester City Centre

My Wheelchair Accessible Hotel Room at Clayton Hotel Manchester City Centre

Our wheelchair accessible room was a “Deluxe Double Room” and the room number was 1612. It was modern and incredibly spacious, with stunning city views from the floor-to-ceiling windows on the sixteenth floor. 

Wheelchair accessible room at Clayton Hotel Manchester City Centre

The luxurious “King Koil double bed” features a chiropractor-approved back support mattress, which we found very comfortable during our two-night stay. The bed measured 27.5 inches high from the floor to the top of the mattress.

While there was some clearance underneath, it may not be enough for a portable hoist to roll underneath. However, the bed was on small castor wheels, which could allow it to be raised with the use of elephant feet risers or blocks. I recommend discussing this with the hotel, as they will be able to assist.

The deluxe double bed in the accessible room at the Clayton Hotel Manchester City Centre.

The bed was easily accessible for wheelchair transfers on both sides with plenty of space. The emergency button and telephone were on the right-hand side of the bed.

The headboard included built-in bedside shelves, wall-mounted lamps, light switches, USB ports, and power outlets for charging devices, medical equipment, and my wheelchair overnight.

While relaxing in bed, we could enjoy the view from the two floor-to-ceiling windows opposite.

Emma sat in her wheelchair in the accessible room looking out the window at Clayton Hotel Manchester City Centre.

To the left of the windows, there was a large wall-mounted television, a work desk, and tea/coffee-making facilities. The room also featured a small round table, chair, and two complimentary water bottles.

A wall mounted TV and desk in a room at the Clayton Hotel Manchester City Centre
A wall mounted TV and desk in a room at the Clayton Hotel Manchester City Centre

As you enter the room, you’ll find a spacious area featuring a wardrobe, a safe, and a designated luggage storage space.

Wheelchair Accessible Bathroom at Clayton Hotel Manchester City Centre

The wheelchair accessible bathroom in our “Deluxe Double Room” was a good size. There was space for me to manoeuvre in my wheelchair without difficulty. 

Wheelchair accessible bathroom at Clayton Hotel Manchester City Centre

The bathroom featured a roll-in shower with a wall-mounted fold-down shower seat and grab rails. The handheld showerhead and water controls were positioned within reach of the shower seat. Two shower curtains extended all the way to the floor to prevent water from splashing on my wheelchair.

The toilet, which measured 18.5 inches from the floor to the seat, was placed in the corner. On one side of the toilet, there was one pull-down grab bar, while the other side had two fixed grab bars, positioned both vertically and horizontally. The toilet roll holder and emergency red cord were within easy reach.

Opposite the toilet was a small handwash basin, but there was also a roll-under sink. If you have read my hotel reviews, you know that I often find hotel bathroom sinks difficult to use due to their size.

Therefore, I appreciated having a larger sink that I could roll under easily in my powered wheelchair without banging my knees or having to remove my footplates to get closer to it. So I was able to use this roll-under sink comfortably and independently to wash my hands, brush my teeth, etc.

Dining at Clayton Hotel Manchester City Centre

Clayton Hotel Manchester City Centre features a restaurant called No. 55 Restaurant and Bar located on the first floor. We enjoyed a lovely dinner in the restaurant on our first evening.

Emma and Allan sat at a table in No. 55 Restaurant and Bar at Clayton Hotel Manchester City Centre
Clayton Hotel Manchester City Centre No. 55 Restaurant and Bar
Photo courtesy Clayton Hotel Manchester City Centre

I ordered the chickpea and sweet potato curry. On our second evening, we chose to dine out, but we couldn’t resist ordering a room-service pizza while we relaxed and watched a movie once back in our room. 

A pizza box and 3 bowls of fries on a room service tray.

On both mornings, we enjoyed the hotel’s ‘Vitality Breakfast’ served in the restaurant. The buffet-style breakfast offered a wide variety of options, including a full English breakfast, fresh fruits, delicious pastries, and handmade granola. There were also gluten-free and vegan options available.

Emma a powerchair user and her young nephew are browsing the breakfast options on offer at the buffet in the Clayton Hotel Manchester City Centre

Final Thoughts

Clayton Hotel Manchester City Centre is a fantastic, wheelchair accessible hotel. Ideally located in the heart of Manchester, it provides easy access to the city’s attractions and convenient public transport links. Our wheelchair accessible “Deluxe Double Room” with a roll-in shower was lovely and stylish with a fantastic view of the city. 

Our two-night stay was fantastic, and we’ll definitely be back for future visits to Manchester. 

If you’re searching for a stylish, wheelchair-accessible hotel in a central location, I highly recommend the Clayton Hotel Manchester City Centre, especially if the accessibility features I’ve shared in this review meet your needs. 

For more information and to book your stay in a wheelchair accessible room, visit the Clayton Hotel Manchester City Centre website

I look forward to sharing more wheelchair accessile trips with you in future blog posts, so be sure to subscribe to join the Simply Emma community and be updated with new posts. You can also follow me on social media at the links below.

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Where Next: You Might Also Enjoy

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Meet Emma

Hi, I’m Emma! I'm an award-winning accessible travel and disability blogger, writer and content creator. My mission is to show you the possibilities of accessible travel through my travel guides, tips and reviews. I also share personal stories, live event reviews and more.

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