For years, I had assumed that Glasgow’s iconic nightclub and live music venue, The Garage, wasn’t wheelchair accessible, and I regret thinking of all the bands I missed seeing because of that. Now that I’ve finally been and had a positive experience from start to finish, I definitely feel good about going back to The Garage as a wheelchair user.
This review is based on my first visit to The Garage and covers everything from booking tickets and requesting access requirements to accessibility on the night and the helpful staff.
I was there seeing Nicotine Dolls with my sister. They were absolutely incredible. Lead singer Sam Cieri’s voice is phenomenal, and he is such a funny, engaging, and high-energy performer. Sam even performed wearing a black kilt, which everyone approved of if the screams were anything to go by. I’ve been waiting years for them to come to the UK, and they didn’t disappoint.
Booking Accessible & Essential Companion Tickets
Nicotine Dolls were originally scheduled to perform at SWG3, but due to high demand, the show was upgraded to The Garage. Because I had already purchased my ticket and had my access requirements approved with SWG3, I emailed The Garage to let them know my access requirements when I found out about the venue change.
Half an hour later, I received an email from the deputy manager at The Garage confirming that they had added my details to the system, along with my request for a space on the wheelchair accessible platform and a free companion ticket.
I was also given detailed information, including directions to the accessible entrance and access at The Garage. The information was provided in PDF documents with clear, detailed instructions and images.
I’ve since found out that booking tickets for any future gigs I want to attend at The Garage is straightforward. All I have to do is book a standard ticket and then email the venue to request access to the wheelchair accessible platform and a free essential companion ticket. To be eligible for an essential companion ticket, you must provide evidence, such as a copy of a DLA/PIP letter, Access Card, etc.
Getting to The Garage
We got the train through to Glasgow Queen Street and then walked to the venue. My partner picked us up at the end of the night by parking across the street from the venue. There is alternative on-street parking surrounding the venue if you have a blue badge and there is also a nearby car park.
Wheelchair Accessible Entrance at The Garage
As you enter the main entrance, you will see a set of stairs. However, the wheelchair accessible entrance is located at the back of The Garage, providing step-free access directly into the main hall.
The accessible entrance is on Renfrew Street. The venue suggests taking the route along Renfrew Street from Charing Cross, as this route has a reduced slope compared to Garrett Street, which has quite a steep hill.
I have to admit, I took the route via Garrett Street, and while it was steep, I managed to make it in my powerchair. Coming back down that way was a bit tricky, but I took it slow, and my sister held onto my chair for support. To be safe, I would recommend following the venue’s advice and going along Renfrew Street from Charing Cross instead.
The doors to this entrance can only open before and after the bands are on stage, and not when the band is on stage, so the venue recommends arriving at 6.50pm before the doors open at 7pm for everyone.
Security staff were waiting outside of the wheelchair accessible entrance and were expecting us. They ticked my name off the access list and guided us into the venue, which immediately brings you past the back of the stage into the main hall.
Just a heads up, like a lot of places in Glasgow, the street and footpaths around The Garage aren’t in great shape. So, it’s a good idea to watch out for any broken or uneven ground, especially when it’s dark.
Wheelchair Access & Accessible Viewing Platform
The Garage is a nightclub with booths along the side of the room and this is where the accessible viewing area is. The Raised Platform (the booth) has two steps, but the security staff placed a portable ramp down for me to access the platform.
The booth has space for two wheelchair users. There was me and my sister, another wheelchair user and their companion, as well as two people who were not wheelchair users.
A rope barrier kept people from standing on the steps and blocking our view. We were so close to the stage and my view was great. My sister was sitting next to me on a high stool, so she had the best view in the house.
Since the venue is small, the gig felt very intimate. When the hall is full and the band is playing, there isn’t much room for the ramp to be brought out, making access on and off the raised platform, such as going to the toilet, limited and tricky.
But the security said to let him know if we needed anything at all and he’d be happy to get the ramp for us. I’m not sure how easy this would be during a busy show. I think it could create a bit of a scene, though, with people having to move out of the way.
All the staff we interacted with were super friendly and helpful. We were also told about the arrangements for exiting the venue at the end of the night.
The Garage has a section on their website with detailed accessibility information.
Accessible Toilets
There is an accessible toilet, but I didn’t see it because I didn’t need to use it on this occasion. I’ll try and get one the next time.
Final Thoughts on The Garage
My visit to The Garage was very positive. They’ve done a great job making the old nightclub wheelchair accessible. Requesting access and a companion ticket was easy, and the communication about accessibility was excellent. The staff were friendly and helpful. At the end of the night, the supervisor encouraged me to share feedback to help improve the experience for disabled customers. I will definitely return to The Garage.
Have you been to The Garage? How did you find the accessibility?
Where Next: You Might Also Enjoy
Wheelchair Accessible Guide to OVO Hydro Glasgow: All You Need to Know
SWG3 Wheelchair Accessible Venue Review
Glasgow Summer Sessions Disabled Access Review
The Old Fruitmarket Disabled Access & Wheelchair Accessibility Review
Wheelchair Accessible Day Trips from Glasgow by Bus
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