Ever since it opened in 2018, we have been keen to visit the V&A Dundee. So for a little #SundayFunday we decided to take a trip through and check it out. I was really interested to see what it would be like visiting V&A Dundee in a wheelchair, especially being a brand new, state-of-the-art building.

V&A Dundee Wheelchair Accessibility
We had a nice drive up to Dundee which is around an hour and a half from where we live. Before we arrived I checked the website and found out there is no disabled parking at the V&A.
Instead, we parked in the Discovery Quay Car Park. It was about a three-minute walk/roll to the V&A Dundee from the parking.
The last time we were in Dundee was during our stay in a wheelchair accessible caravan at Blairgowrie Holiday Park. We planned to visit the V&A Dundee that day, but it had just recently opened so there was a massive queue outside so we decided to leave it for another day when it was less busy.
The V&A Dundee is striking from outside. It’s impressive with a super sleek design. The paths are smooth which is always a wheelchair users dreams.
The entrance is step-free with wide automatic doors. Once inside there is an information desk on the left-hand side.
Although its free admission, you can purchase tickets for the paid gallery (which was the video games exhibition when we visited), pick up a map or speak to the staff at the lowered wheelchair accessible desk.
Also on the ground level when you enter is the cafe and gift shop.
We headed for the lift up to the level 2 for the galleries, learning centre, auditorium and Tatha Bar and Kitchen.
The free gallery was The Scottish design exhibition. It consisted of outfits, furniture, silverware and some interactive displays. Overall we felt underwhelmed.
Then there was the Mackintosh room, which lacked any sort of content. It was also very dark inside which could potentially be difficult for anyone with a sight impairment.
Accessible Toilets & Access Tours at the V&A Dundee
There is an accessible toilet on level 2 close to the gallery. It was lovely and clean. It was also quite long with space on the right-hand side for wheelchair transfers as well as a full-length mirror, grab rails and emergency cord.
Free access tours are available on the first Monday of every month. If you would like an access tour you will have to pre-book.
There are also BSL interpreted and live audio-described tours for visitors with sensory impairments. You can book by emailing access@vandadundee.org.
Before getting the lift back to the first level, we decided to go out onto the viewing terrace. It was a little sun-trap there so we enjoyed taking in the view and watching the boats sail past.
Changing Places at the V&A Dundee
We then went on a hunt for the Changing Places toilet, but couldn’t find it. A staff member told us where it was and gave us a code to access the toilet.
We found it difficult to find the Changing Places toilet on our own and felt like it wasn’t signposted very well. It is past the gift shop and toilets then up in the lift to level 1.
You will have to ask staff for the code unless you have been before and know the code. Although I’m unsure if the code changes on a regular basis or not.
The Changing Places toilet was great though. Lots of space with an adult changing bench and hoist.
It was then time to leave as there was nothing else to see in the V&A Dundee. We spent less than an hour inside the museum and most of that was sitting outside on the viewing terrace.

Final Thoughts on the V&A Dundee
The V&A Dundee is an impressive-looking building from the outside. The inside not so much. The cafe, restaurant, gift shop and toilets take up most of the space, leaving a lot of empty space and two galleries (one free and one paid).
Since we felt underwhelmed by the free gallery we decided to give the video games exhibition a miss, especially considering it was £12 per person.
We visited Dundee especially to visit the V&A museum but left incredibly disappointed. On the plus side, it has great wheelchair access and a Changing Places toilet.
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9 Responses
superb report
Thank you 🙂
I agree 100%. Loved the building but was disappointed in the content..or lack of. Such a waste of space internally and café very expensive. There is however a picnic room where you can eat your own food.
Thank you for your comment Mary. I’m glad you agree and loved the exterior of the building. It was such a shame that the inside lacked in content. Thankfully, we had already eaten before we got to the V&A so we didn’t eat in the cafe. Hope you are well.
I never been to the V&A in Dundee, what is the disabled toilet like in the V&A!
Hi Richard. I have included a photo of the disabled toilet and Changing Places toilet in the blog post. Hope it can help.
If you go again and want to visit a paid exhibition, you may find reduced price for disabled visitor plus a free carer’s ticket – the V&A in London offers this. Not sure what documentation they require as I haven’t yet booked, some places ask for Blue Badge or PIP letter.
Hi Emma, I have disabled myself, just wanted to ask you about the Changing Places toilet in the V&A. I have never been inside the V&A in Dundee.
Hi Richard. The Changing Places toilet in the V&A was very good. Lots of space!