We have stayed in so many hotels in Manchester over the years that the city is beginning to feel like a second home. So when we heard the news that Hotel Brooklyn, a new accessible hotel in Manchester, was due to open, we just knew we had to check it out. I’m now excited to share my review of Hotel Brooklyn Manchester after staying in one of its wheelchair accessible hotel rooms with a hoist.
Hotel Brooklyn Manchester – the UK’s Most Accessible Hotel
Hotel Brooklyn Manchester opened in early 2020, but despite being a newcomer and having to navigate several UK lockdowns, it has already won over twenty awards, including the 2021 Catey’s Accessibility Award.
Leading the way and devoted to being accessible to all guests, Hotel Brooklyn has 18 adapted rooms that are not only accessible but incredibly stylish too. And it’s also the first hotel in Manchester with a ceiling track hoist.
The award-winning accessible design specialist, Motionspot are responsible for creating a beautiful blend of accessibility and style.
With so few hotels in the UK having ceiling track hoists, Hotel Brooklyn is very unique in offering this vital feature for disabled travellers.
More hotels must do better and offer rooms with hoists to cater to all travellers and I am hoping that other hotel groups take note of Hotel Brooklyn’s achievements.
The 18 accessible guest rooms are split into nine wheelchair accessible and nine ambulant accessible bedrooms. Two of the wheelchair accessible rooms have ceiling track hoists.
Additionally, mobile hoists are available for use in the other wheelchair accessible rooms? If you require a mobile hoist, I would advise speaking to the hotel to arrange this. Please remember to bring your own sling.
Where is Hotel Brooklyn Manchester located?
Hotel Brooklyn is located on Portland Street in the heart of Cottonopolis (Manchester), creating an ideal base for your visit to this lively city. There is plenty of things to do from visiting attractions, and shopping to entertainment and sporting events.
Just a few examples are the Coronation street tour, Chinatown, Manchester Art Gallery, Arndale shopping centre, Northern Quarter, Old Trafford and the O2 Apollo.
Hotel Brooklyn Manchester Parking
When staying at Hotel Brooklyn Manchester parking can be found at either Q PARK Piazza located at 75 St James Street or Chorlton Street Car Park NCP. Both offer discounts to guests of the Hotel Brooklyn.
However, if you are a Blue Badge holder like ourselves, on-street parking is free. We found parking on Abingdon Street, which is located to the right of the hotel. This was recommended by the helpful Hotel Brooklyn staff (Andreea) prior to our arrival.
There are at least six standard parking spaces available, but if none are available when you arrive, there are quite a few streets in the surrounding area of Hotel Brooklyn that also have Pay & Display parking bays, which are free for blue badge holders.
Wheelchair Accessible Hotel Room at Hotel Brooklyn Manchester
Our wheelchair accessible “Liberty” room on the 2nd floor of the hotel was number 205. My first impressions upon entering the room were how spacious and stylish it was. You would not necessarily think it was an adapted room because of its smart, universal design and layout.
This is one of two rooms at Hotel Brooklyn Manchester that have ceiling track hoists. The track itself is recessed into the ceiling and made to look like a chic lighting feature.
When it is not in use, the hoist motor can be stored away in the overhead cabinet of the wardrobe. Again, this demonstrates that style does not have to be compromised over accessibility. They can work hand in hand seamlessly and beautifully.
The liberty rooms are 36 square metres and feature a lovely big king-size bed. It’s made up of two twin beds which can be easily split to make single beds if required.
There are at least seven inches of clearance underneath the bed to accommodate any equipment you require.
I loved the amount of turning space in this room as I was able to move around easily in my power wheelchair. There was even plenty of space on each side of the bed for wheelchair transfers, giving you the option to choose which side of the bed you prefer to sleep on.
Movable bedside tables were sat on each side of the bed along with wall-mounted lamps and power sockets to charge my wheelchair overnight.
The side of the bed closest to the bathroom has two brass emergency call buttons – one at bed height and one at floor level. Although this push-button call alarm system looks stylish, I’m not sure how practical it is compared to the standard red emergency cords that are designed to hang freely to the floor.
If for example, there was an emergency and you needed assistance while in bed, you would have to stretch quite far to be able to reach the button, risking hurting yourself or falling out of bed in the process.
Pull cords are flexible meaning you can drape them over the bedside table so it’s closer to you should you need to use it. But with buttons mounted onto the bed headboard panelling, you have no flexibility in using them.
The multifunctional wardrobe also housed a minibar refrigerator and safe, both positioned at a height that wheelchair users and guests who have difficulty bending down can reach easily.
As well as a worktop area for wheelchair users to roll under when making drinks from the tea and coffee selection. I loved that there were two cans of water in the fridge instead of plastic bottles.
The room has a range of lighting options and ceiling-to-floor windows. The curtains are controlled by a panel located next to the bed, which was a nice feature. The curtains are thick and high quality, blocking daylight perfectly!
A small table and two chairs were positioned by the window with a lovely welcome gift including snacks and drinks waiting for us. It was very much appreciated!
The large wall-mounted TV sat above the desk which had a small selection of books for guests to enjoy, the room service menu, a touch sensor lamp and a telephone. (Fire alerts will be displayed on the TV and red lights will flash).
The old-school Rotary telephone matched the style of the hotel perfectly, but it was difficult to use especially having limited arm and hand ability.
Having never used this type of telephone before, we embarrassingly had to watch a YouTube video to understand how to operate it. Holding the phone and dialling the numbers was tricky for me.
Personally, I like a hotel guest room to have a phone that can be used on speakerphone so I don’t have to struggle to hold it up to my ear.
Wheelchair Accessible Bathroom at Hotel Brooklyn Manchester
The wheelchair accessible bathroom in our Liberty room at Hotel Brooklyn Manchester was beautiful and bigger than I expected. There was so much space for me to manoeuvre in my wheelchair. It puts my small bathroom at home to shame.
Some accessible bathrooms can look clinical, but not at the Hotel Brooklyn Manchester. I love the style and design of the bathroom so much. Motionspot has worked its magic once again using beautiful matte black support rails, fixtures, and fixings. The floor and wall tiles have been chosen for their stylish look but also because they minimise glare and are slip-resistant.
My favourite part was the spacious modern roll-in shower area with glass screens, a rainfall showerhead, and black fixtures and fittings. The roll-in shower was accessible for me and has given us inspiration for our future home. This is our dream wheelchair accessible bathroom.
There is a wall-mounted shower seat, but a shower commode chair can be requested if, like me, you prefer to remain in a wheelchair for comfort and stability. This also allows more freedom and manoeuvrability while showering.
There is no ceiling track hoist in the bathroom, so if you are a wheelchair user who is fully reliant on hoist transfers, I’d advise requesting the shower commode chair when booking your stay if you are able to use this style of shower chair for toileting and showering.
The toilet was placed with plenty of room for right-hand transfers. There were both fixed and pull-down matte black support bars on each side of the toilet, and a toilet paper holder was within easy reach.
Hotel bathroom sinks are always an issue for me as more often than not, I can’t roll under or get close enough. But Hotel Brooklyn has a great roll-under sink with an extended countertop that was ideal for laying out my toiletries when doing my hair and makeup in the full-sized mirror.
Although the lever taps are designed to be easy to operate, I did struggle to use them and needed assistance as they were too short and stiff to use. I felt the tap was a little high and it was difficult for me to stretch across to reach it. I’d find it helpful if the lever was longer and more sensitive to touch for guests with limited hand/arm strength.
Runyon’s Bar & Restaurant at Hotel Brooklyn Manchester
One of the best parts of staying at a hotel is the food, and Runyon’s Bar & Restaurant in Hotel Brooklyn Manchester didn’t disappoint. Situated on the ground floor of the hotel, Runyon’s offers a “much-loved British classics with a sprinkling of Big Apple swagger” menu.
What we loved was the dedicated vegan menu offering a nice selection of starters, mains, and desserts. And of course, we took full advantage over the course of our two-night stay.
On our first night, we dined at the restaurant where we received excellent service. For starters, we shared the cauliflower wings with buffalo sauce and quinoa meat tacos. Both are great, but my favourite was the buffalo cauliflower wings.
Next up were the main courses and unfortunately, the sweet potato curry wasn’t available so I choose the charred spiced cauliflower steak with butternut squash, leeks and shallot vinaigrette. Allan had the falafel burger which he thoroughly enjoyed, so much so, that he had it on the second night as well.
For dessert, I had a warm chocolate brownie with salted caramel ice cream, which was delicious. Allan had the New York cheesecake with salted caramel ice cream and caramel sauce. This was the best vegan cheesecake Allan has ever had. He hasn’t stopped talking about it. It was so good. 10 out of 10! You have to try it!
Swipe below for mouthwatering food photos!
Like the rest of the hotel, Runyon’s Bar & Restaurant is stylish and beautifully decorated. We even loved the little details, like the lighting and neon toilet signs. The restaurant wasn’t busy when we dined, so it had a relaxing atmosphere, and the music was at a low volume, which we liked.
Unfortunately, I did find it a little difficult getting under and close enough to the table due to the central table leg. Its wide base stopped my wheels from getting close enough so I had to sit slightly at an angle while eating.
On our second night at Hotel Brooklyn, we decided to continue our relaxing night and order room service. As I mentioned before, Allan loved the falafel burger so ordered it again while I went for the vegan bacon pizza. It was so good. I’d definitely order that again!
Breakfast at Hotel Brooklyn Manchester
Breakfast is said to be the most important meal of the day so we made sure to check out the breakfast options during our stay at Hotel Brooklyn.
We were really pleased to see ‘Vegan Breakfast’ on the menu which set us up nicely for the day. It came with tofu scrambled egg, sausage, mushroom, hash brown, baked beans, grilled tomato and toast. It was lovely!
Hotel Brooklyn Manchester Accessibility
It’s not just the guest rooms that have been thoughtfully considered with accessibility in mind. The communal spaces in Hotel Brooklyn also provide accessibility for disabled guests from a lowered reception desk to the design of the furniture and toilets.
Please read Hotel Brooklyn’s Accessibility Statement for more information.
Final thoughts on Hotel Brooklyn Manchester
Hotel Brooklyn Manchester is a fabulous, wheelchair accessible hotel. It’s also proud to be the UK’s first hotel with fully accessible “Liberty” suites featuring ceiling track hoists for disabled guests. Hotel Brooklyn is a leader on the accessibility and inclusion front, and I hope more hotels follow their new Industry Gold Standard for Accessibility.
Its adapted guest rooms aim to be welcoming and accessible to everyone. The food and staff are also incredible with staff trained to support guests who are disabled, living with hearing or sight loss, or mental health conditions.
Hotel Brooklyn Manchester is stunning with home-from-home comforts and accessibility that I enjoy and expect when travelling as a wheelchair user. We really enjoyed our stay and would recommend it to all who feel their needs would be met.
If you’d like to see more of our stay at Hotel Brooklyn Manchester plus a tour of our wheelchair accessible room with hoist then please do check out my video…
Disclaimer: Our stay at Hotel Brooklyn Manchester was complimentary in return for an honest review. As always, all views and opinions in this post are my own and are 100% honest.