Our first hotel stay of 2018 was at the Crowne Plaza Glasgow and we couldn’t have picked a better hotel to kick-start the new year. This trip perfectly joined up with the Paramore gig we were attending at the SSE Hydro the same night. It was a fantastic weekend. I’ve had my eye on the Crowne Plaza Glasgow hotel for quite a while having heard so many great things about the wheelchair accessible guest rooms. So I was more than intrigued to find out for myself how accessible the Crowne Plaza Glasgow is for wheelchair users.
Crowne Plaza Glasgow: Accessible Hotel Review
Crowne Plaza Glasgow has a fantastic location overlooking the River Clyde. With the city centre only one mile away and Glasgow Airport only a 15-minute drive away, Crowne Plaza Glasgow is the perfect hotel for business or leisure stays in Glasgow. If you don’t drive, there is also the option of taking the train as the Exhibition Centre railway station is also located nearby, making it very accessible.
Some of Glasgow’s largest music venues such as SSE Hydro, SECC and Clyde Auditorium are just a stone’s throw away. BBC Scotland and Glasgow Science Centre are also a short walk across from the hotel.
Arrival & Hotel Parking
Hotel guests can park in the car park, which has many disabled parking bays. Entrance to the car park is through a ticketed barrier. We parked up in one of the disabled bays which looked directly onto the Crowne Plaza hotel. Of course, we had to stop and take a photo in the middle of a snow blizzard.
Once we were parked we made our way through the walkway that was adjoined to the hotel via the carpark.
The enclosed walkway led us straight to the hotel’s reception and lobby area. This is great as saves you having to walk all the way around the hotel grounds in the cold.
Check-in & Reception
Our reservation was on a busy Saturday night with many guests attending various events at the SSE Hydro, SEC Armadillo and SECC. Despite the busyiness, the reception staff (thanks, Tomasz) served us quickly and efficiently even going through my personal evacuation plan in the event of an emergency. I always appreciate when hotels cover this as it’s important to know what to do in an emergency.
The reception, lobby and restaurant were all open-plan and looked very stylish. I don’t remember seeing any lowered section at the reception desk, so Allan signed the paperwork while checking us in. Within a few minutes, we were on our way to our room on the 15th floor.
Next to the reception was a gift shop selling Scottish souvenirs as well as drinks and snacks.
Wheelchair Accessible Room
Our room was 1514 on the 15th floor. I personally like higher-level rooms, but I understand that some disabled people prefer to be on the ground floor. I love the views and (most of the time) quiet that you get from being higher up. Our room was located close to the lifts which were separated by double doors. I was a little concerned that we’d be disturbed by the constant noise of doors closing, but thankfully it was very quiet. Being so near the lifts means there isn’t too far to walk either.
I’ve never stayed in a Crowne Plaza hotel before, so I wasn’t sure what to expect. The first impression was very good. As soon as we entered our accessible room I was pleasantly surprised by the amount of space there was. The entrance to the room was wide which is ideal if you require extra space if you travel with a lot of luggage and equipment. Not only that but you’d still have plenty of space for moving around in a wheelchair too.
Hotel beds are one of my biggest concerns because I never know whether they are going to be suitable or not. I’m no stranger to painful and sleepless nights whenever I’m sleeping in a bed other than my own. My travel mat is one of the things I can’t travel without as I’d be lost without it. Sometimes I don’t need the mat in the likes of MICs Sant Jordi in Barcelona as their beds were heavenly, but it’s always good to have with me just in case.
The double bed in our Crowne Plaza accessible room was cosy but I needed my mat for extra comfort. It’s important that all beds in accessible rooms have clearance underneath for guests to use a portable hoist. Although there was space underneath for this purpose there was also a ceiling track hoist above the bed as well. The track ran across the entire length of the room above the bed. Just make sure you bring your own sling.
It was good to have space on both sides of the bed for a wheelchair as well as bedside tables. Power outlets on both sides of the bed provide plenty of options for using medical equipment as well as charging an electric wheelchair, mobile phone and laptop etc. There was also an emergency pull cord next to the bed if required.
The rooms décor was stylish and contemporary – just what we like. Our home is very mid-century modem so we liked that the desk in our accessible room was also mid-century. It looked great, but unfortunately, it was too low so I wasn’t able to roll underneath. My wheelchair has a very low seat, but my knees still weren’t able to go under the desk. This was a bit disappointing as I usually do my hair and make-up, eat and drink at the desk.
However, there was a small round table in the room which was much higher and allowed better access for my wheelchair. I just had to swing my footplates out to the side to get as close as I could. I was able to work on my laptop and eat at this table.
Our room featured a flatscreen TV with sky which was positioned on top of the large unit with tea/coffee making facilities underneath. There was a little sign explaining that if help was required to use the kettle to phone reception and someone would be able to help.
Wheelchair Accessible Bathroom
Next up was the bathroom and one of the most important factors to consider when booking a hotel. If you can’t access the toilet or shower, then what’s the point. Luckily we didn’t have any problems with the accessible bathroom in our Crowne Plaza room. The bathroom was really lovely and I couldn’t help notice how sparkly clean it was.
I especially loved the large bathroom sink as I was able to fully roll underneath. Yay! I also loved the round light up vanity mirror next to the sink as it was perfect for getting ready and it was at a great height.
Continuing with the theme of things in the bathroom being at a good height was the toilet. I felt balanced and secure with the grab bars and emergency pull cord. The only negative and it wasn’t even really that bad was that the sink was positioned quite close to the toilet, which could be tricky for some people who are manually lifted by someone else. Otherwise, I don’t think it would be an issue.
The roll-in shower had all the features required for an accessible shower, including a wall-mounted shower seat, grab bars, shower unit and hand controls as well as an emergency cord all within reach.
Like the bedroom, the bathroom also had a ceiling track hoist. The track ran from above the toilet to the side of the shower. I think it would be much more practical for the track to go into the shower rather than outside of it. This means that people who rely on being hoisted will not be able to shower because the hoist will not take them into the shower and onto the wall-mounted shower seat. A commode shower chair would help solve this problem though.
Breakfast was included in our booking and rather than going down for breakfast, we decided to have a relaxed morning and order room service. Perfect! We were able to get fresh fruit, toast, potato scones, beans and vegan sausages. The vegan sausages are AMAZING! You seriously need to try them.
We were incredibly pleased with our stay at Crowne Plaza Glasgow. Everything from the clean, contemporary look of the hotel room to the fantastic accessibility features and the amazing location. We would definitely stay here again and wouldn’t hesitate to recommend it to other wheelchair users. With only two accessible rooms, I would recommend booking in advance if possible. Crowne Plaza Glasgow is the ideal hotel for a trip to Glasgow or the surrounding areas. I look forward to my next stay at this great accessible hotel in Glasgow.
I was welcomed as a guest of Crowne Plaza Glasgow for the purpose of this review but as always all opinions are my own.